About Neodocs:
At Neodocs we're seeking a highly motivated and detail-oriented Inventory Management Intern to join our dynamic team. This job provides a valuable opportunity to gain hands-on experience in inventory management best practices within a fast-paced workplace

Job Summary:
We are looking for a proactive and detail-oriented E-Commerce Operations Executive responsible for managing daily order operations, logistics portals, customer support, cancellations, refunds, and partner coordination to ensure seamless e-commerce fulfillment and excellent customer experience.

Key Responsibilities
- Process daily orders across e-commerce channels with accuracy and timeliness.
- Handle RTOs (Return to Origin), cancellations, and customer queries on a daily basis and follow up with relevant teams for resolution.
- Manage logistics and operations on portals including MCF, Shiprocket, DTDC, and Zippee
- Coordinate refunds with the Accounts team daily and ensure timely reconciliation.




- Provide Order Processing & OTC support to partners such as Emiza and Eshopbox.
- Daily handling of Uniware and Eshopbox portals for order tracking, updates, and issue resolution.

Requirements:
- Experience in e-commerce operations, order processing, logistics coordination, or customer support.
- Familiarity with logistics portals and dashboards (Shiprocket, DTDC, MCF, etc.) preferred.
- Good communication and problem-solving skills.
- Basic knowledge of MS Excel or Google Sheets.

Location: IIT Bombay, Powai

Employment Type: Full-Time

Experience: 1-3 years preferred(Open for Freshers also)

Salary: 3,00,000-4,00,000

Pay: ₹300,000.00 - ₹400,000.00 per year

Benefits:
- Health insurance
- Paid sick time

Location:
- Powai, Mumbai, Maharashtra (preferred)

Work Location: In person

📌 E Commerce Operation Executive (Powai)
🏢 Neodocs
📍 Powai