We are looking for a warm, energetic, and service-driven Guest Relations Executive (GRE) to join our team and elevate the guest experience at our premium banquet space in Madhobagh B5, C-Scheme.

If you’re passionate about hospitality, love interacting with guests, and can manage events with grace and professionalism—this role is for you

Key Responsibilities

Guest Welcome & Farewell:
Greet guests with warmth, assist them on arrival, and ensure they leave with a positive final impression.

Event Coordination & Assistance:
Act as the primary point of contact for event hosts and VIP guests. Ensure all requirements such as seating, décor preferences, and dietary needs are communicated and executed smoothly.

Inquiry & Complaint Handling:
Address guest inquiries, concerns, and complaints promptly with a calm and solution-oriented approach. Perform on-the-spot service recovery when needed.

Information Support:
Share accurate information about banquet hall facilities, services, and surrounding area details.

Guest Feedback Management:




Encourage and collect guest feedback during events to improve service standards and drive positive reviews.

Communication & Reporting:
Coordinate closely with F&B;, housekeeping, and management teams to deliver a seamless guest experience.

Administrative Work:
Maintain guest records, interaction logs, and event notes

Essential Skills & Qualifications
- Excellent Communication: Strong verbal and written skills in English and local languages.
- Problem-Solving: Ability to handle pressure, think quickly, and resolve challenges efficiently.
- Customer-Centric Attitude: Passion for delivering outstanding service and creating memorable experiences.
- Professional Presentation: Polished appearance, positive attitude, and courteous behavior.
- Organizational Strength: Attention to detail, time management, and multitasking abilities in a fast-paced setting.
- Experience: 1-2 years in guest relations, front office, or hospitality roles preferr

📌 Guest Relation Executive (Jaipur)
🏢 madhobagh
📍 Jaipur