06 Sep
|
IndiCure Health Tours
|
Rohini
06 Sep
IndiCure Health Tours
Rohini
Company Description
IndiCure has been the most trusted name for Medical Tourism in India since 2010 due to our highly personalized and meticulous approach. We work exclusively with selected surgeons and hospitals in India that meet our stringent quality criteria, ensuring patients receive the best medical care and personalized attention. Patients from over 50 countries trust IndiCure for their medical treatments abroad, and we treat every patient as a member of the IndiCure family. Over the years, we have earned several accolades for our customer-centric approach.
Role Overview
The core of this job is to be the primary point of contact and support for international patients coming to India through IndiCure Health Tours. This is not a typical hospital-based role; it's a patient-interacting, position focused on coordinating and ensuring a seamless experience for our international patient guests.
Key Responsibilities
To elaborate the job role, you will:
- Handle scheduling and logistics: You'll be responsible for booking and confirming appointments, surgeries,
and follow-up visits with the partner hospitals and surgeons. This requires meticulous organization to manage multiple patient timelines and details simultaneously.
- Coordinate with medical teams: You will act as the bridge between the patient and the healthcare providers. This involves relaying patient information, medical histories, and specific needs to the doctors and hospital staff. You'll need to work closely with the hospital's dedicated international patient departments.
- Maintain patient records: You'll be responsible for keeping accurate and up-to-date patient details in CRM, which include medical history, treatment plans, and communication logs.
- Provide personalized support: Since IndiCure emphasizes a "family" approach, you'll be expected to go beyond basic administrative tasks. This can include addressing patient concerns, arranging local travel, or helping them with any inquiries to ensure
📌 International Patient Coordinator- Rohini, New Delhi
🏢 IndiCure Health Tours
📍 Rohini