Company Description
Believe is a global artist development company. We empower local artists, labels and publishers to grow their audiences at each stage of their careers with expertise, respect, fairness and transparency.

Operating in 50+ countries, with more than 2,000 employees, Believe offers a full range of services including audience development, publishing, marketing and distribution, with a tailor-made approach to fit any artist, label or publisher.

Believe champions independence and innovation through a unique model that combines local expertise with a global tech platform, delivering exclusive solutions for artists to promote and monetize their music thanks to strategic partnerships with leading global digital service providers.

With a leading portfolio of brands that includes Nuclear Blast, naïve, TuneCore, Groove Attack, Sentric, AllPoints and Byond, Believe artists generated more than 800 billion streams worldwide in 2024 across all genres, and were recognized with more than 70 leading industry awards.

Ready to #setthetone with Believe?





As a Supervisor of the Artist Support at TuneCore, you will manage and coach a team of Artist Support representatives (agents), overseeing their daily performance, quality standards, and SLA compliance. You will conduct regular check-ins, deliver performance reviews, train recent hires, and support team members in achieving their individual and team objectives.

You will also act as the primary point of escalation for complex and high-impact client issues, guiding your team through client and process-related challenges. In this role, you will ensure that workflows are properly followed, internal knowledge remains up to date, and technical issues are escalated to the appropriate teams when necessary. Additionally, you will collaborate with peers and your manager on continuous improvement initiatives and contribute to cross-functional projects aimed at enhancing the overall client experience and improving product offerin

📌 Customer Care Supervisor (Chennai)
🏢 Believe
📍 Chennai