Job Title: Operations Executive - CRM & Process
Industry: Medical Devices / Healthcare Technology
Location: Gurgaon
Experience: 1-4 Years
Employment Type: Full-Time

Role Summary:
Manage CRM/database of hospitals, doctors, distributors, and partners while coordinating across Sales, Clinical, Operations, and Service teams to ensure smooth processes, accurate data, and timely reporting.

Key Responsibilities:
- Maintain and update CRM & Excel databases with high accuracy
- Track customer interactions (meetings, demos, installations, trials, service)
- Coordinate with hospitals/doctors for meetings, demos, trials, and support
- Drive cross-department coordination and follow-ups
- Track action items, timelines, and internal commitments
- Prepare MIS reports and basic dashboards

Skills & Qualifications:
- Graduate (Healthcare/Biomedical preferred)
- Strong MS Excel (Pivots, Lookups, MIS)
- Familiarity with CRM tools
- Good communication & follow-up skills
- High attention to detail

Job Types: Full time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Operations Executive (Gurugram)
🏢 Acumaxis
📍 Gurugram