Job Purpose

Th Assist and support patients & visitors as per their needs along with effectively managing of front desk services including registration and outpatient and daycare billing.

Minimum Requirements

The following qualifications or equivalents are the minimum requirements necessary to perform the essential functions of this job.

Education and formal Training: Graduate

Work Experience:0-4 Years

Skills Required:
Very good communication skills

Planning & organizing

Record keeping

Positive Attitude

Responsibilities
- Welcomes and greets patients and visitors.
- Enquires politely on the reason for visit and ensures patient is properly guided.
- Upon current patient arrival, will have to prepare themselves with all materials required for registering the patient, such as the outpatient file, registration form and general consent.
- Explains the registration process and obtains completed forms from the patient and uploads to the EMR after verifying the forms for completeness. Patient photo is also uploaded into the record.




- Captures patient source information during registration based on the set guidelines.
- Schedules patient appointments.
- Tracks patient at all times through outpatient process and follows up to ensure the optimal patient wait times.
- Captures patient each step of the patient’s workflows in the OPD tracker for follow-up and closure of the patient processes including consultation, investigations, diagnosis, staging, through start of treatment.
- Responsible for handing over the patient to nursing for intake process.
- Keeps patient appointments on schedule by notifying clinician of patient’s arrival, reviewing service delivery compared to schedule, and alerting clinicians of service delays.
- Comforts patients by anticipating patients’ anxieties, answering patient questions, coordinating with other departments and escalating any patient issues as necessary to ensure resolution.
- Ensures all front office related EMR entries are completed, a

📌 Patient Relation Executive (Nashik)
🏢 CANCER CENTERS OF AMERICA
📍 Nashik