Front Desk Management:
- Greet patients warmly and ensure a welcoming setting.
- Maintain cleanliness and order at the reception area.
- Ensure all reception supplies are stocked and functional.
- Patient Registration & Walk-in Form:
- Wear the provided uniform and ID card at all times during duty hours.
- Maintain confidentiality of patient records and clinic operations.
- Follow all clinic protocols and attend training or meetings as scheduled.
- Ensure every patient (new or follow-up) fills out the mandatory walk-in form immediately upon entering.
- Maintain accurate and up-to-date patient information in the system and files.
- Appointment Handling:
- Schedule, confirm, and manage patient appointments effectively.
- Inform doctors and staff of patient arrivals and maintain smooth patient flow.
- Communication & Coordination:
- Coordinate with doctors, management, and other staff for patient-related concerns.
- Follow up with patients for reminders, feedback, and treatment continuity.




- Follow-up Management:
- Maintain a record of daily follow-up patients and ensure they are attended to.
- Billing and Payments:
- Generate bills and receipts accurately.
- Handle cash, card, or UPI payments and maintain a daily report of transactions.
- Data Recording and Reporting:
- Maintain walk-in sheet, source sheet, and Just Dial enquiry records accurately.
- Share daily, weekly, and monthly reports as per protocol with management.
- Patient Experience & Support:
- Address patient queries courteously and escalate concerns when needed.
- Assist in collecting testimonials and before/after treatment photos (especially in follow-ups).

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:
- Day shift
- Fixed shift

Supplemental Pay:
- Performance bonus

Work Location: In person

📌 Medical Receptionist (Jalandhar)
🏢 Afecto Homeopathy
📍 Jalandhar