Experience: 1-2Years (Freshers and Interns not allowed)
Job Summary:The stock market executive Specialist will be responsible for handling customer queries related to stock market frauds and scams, assisting in fraud complaint registration,. The role requires positive communication skills, basic stock market knowledge, and a problem-solving mindset.Key Responsibilities:
- Handle customer calls and queries related to stock market frauds and scams
- Analyze fraud-related issues and identify the nature of the complaint
- Assist customers in registering fraud and scam complaints as per process
- Coordinate with internal teams (operations, compliance, support) for resolution
Required Skills:
- Basic knowledge of stock market and trading processes
- Understanding of common stock market frauds and scams
- Experience in customer calling / client handling
- Good communication skills (English & Hindi preferred)
- Problem-solving and analytical skills
Educational Qualification:
- Graduate / Undergraduate (Finance background preferred but not mandatory)
Preferred Qualifications:
- Experience in financial services, stock market, or BPO operations
- Knowledge of SEBI regulations (basic level)
Key Competencies:
- Fraud Analysis
- Customer Support & Operations
- Complaint Handling & Resolution
- Attention to Detail
- Process Adherence
Pay: ₹20,000.00 - ₹35,000.00 per month
Ability to commute/relocate:
- Sahibzada Ajit Singh Nagar, Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
Experience:
- calling : 1 year (required)
Work Location: In person
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