Job Purpose:
Key Responsibilities:1. Training & Development
- Conduct regular sales training sessions for new and existing sales advisors
- Train teams on sales closing techniques, objection handling, and negotiation skills:
- Deliver product training on IBIS programs (Academy, Fitness, Advance)
- Develop sales scripts, pitch decks, and role-play scenarios
- Conduct refresher training based on performance gaps
2. Sales Performance Improvement
- Monitor team performance and identify training needs
- Work closely with Sales Managers to improve conversion ratios
- Conduct one-on-one coaching for underperforming advisors
- Analyze call quality and provide constructive feedback
3. Product & Process Training
- Train teams on CRM usage, lead handling, and follow-up process
- Ensure all sales staff understand IBIS courses, scholarships, and EduGrant options
- Update training content based on current programs and policies
4. Coordination & Reporting
- Coordinate with Learning & Development (L&D;) and Sales Head
- Prepare monthly training reports and performance analysis
- Conduct campus visits for on-ground sales training when required
Required Experience & SkillsExperience:
- Minimum 3-5 years of experience in Sales Training
- Prior experience in Education / Banking / Retail is preferred
- Strong background in sales closing and product training
Skills:
- Excellent communication and presentation skills
- Strong motivational and leadership abilities
- Ability to train large groups and individuals
- Good knowledge of CRM and MS Office
- Ability to work in a target-driven environment
Qualifications:
- Bachelor’s Degree
- Experience in training sales teams in education, banking, or retail
- Proven track record of improving sales performance
- Strong interpersonal and people management skills
- Willing to work from IBIS Corporate Office, Thrissur