WHO WE ARE

Mindtickle is the leading AI-powered revenue enablement platform, helping sales
teams learn faster, practice smarter, and perform at their best. We bring
together onboarding, training, coaching, content, digital sales rooms,
conversation intelligence, and AI role-plays into one platform so revenue teams
have everything they need to build winning sellers.

Global companies, like Fortune 500 organizations, trust Mindtickle to support
their revenue teams. Customers and industry analysts have also recognized us. G2
has ranked us the #1 Sales Training & Onboarding platform for 28 consecutive
quarters, and Forrester has recognized Mindtickle as a Leader in revenue
enablement. Mindtickle was also recognized as AI-Based Sales Solution of the
Year by the 2025 AI Breakthrough Awards and has received Stevie Awards for
Technology Innovation and Customer Support Excellence.

At Mindtickle, we're helping companies create high-performing revenue teams, and
we're looking for people who want to help shape what's next.

JOB SNAPSHOT





We're looking for an experienced SME IT Engineer to join our growing
infrastructure team in Pune. In this role, you will serve as the Subject Matter
Expert and ultimate technical escalation point for our global endpoint
environments and identity platforms. You will design, secure, and optimize our
workplace tech stack, ensuring a highly resilient, contemporary, and automated
internal IT ecosystem for all Mindtickle employees worldwide.

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What's in it for you?

* Act as the premier Subject Matter Expert (SME) for internal infrastructure,
handling advanced L3 escalations and complex system architectural challenges.

* Architect, tune, and administer our core collaboration suites, including
global configurations within Google Workspace and Microsoft 365.

* Own and scale our endpoint device management frameworks, serving as the
technical authority for Jamf Pro (macOS) and Microsoft Intune (Windows).

* Design and deploy complex, automated identity

📌 SME Engineer IT (Pune)
🏢 Mindtickle
📍 Pune