Customer Experience (Bhiwandi)

Customer Experience (Bhiwandi)

06 Sep
|
Lucky International
|
Bhiwandi

06 Sep

Lucky International

Bhiwandi

CRM Executive Duties & Responsibilities

Sample responsibilities for this position include:

Highly numerate with excellent proficiency in Microsoft Excel
Support the Senior CRM manager to define and develop the retention strategy, roadmap and budget that will achieve targets and KPIs
Ensuring that client information is most updated in CRM tools
Lead regular status meetings and glean field input through regular connects
Develop further as professional sales rep by acquiring working knowledge and selling techniques
Proficient in Zoho and Excel preferred
Work closely with operations and product managers to effectively prioritize projects to fit business needs
Follow standard practices, keeping data organized, readable, maintainable, and documented
Remain current on recent and updated information
Manage the sending of the Quarterly connects and other marketing invitations to client.
Bright and willing to learn

📌 Customer Experience (Bhiwandi)
🏢 Lucky International
📍 Bhiwandi

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