As a Relationship Manager, you will be responsible for developing and managing
relationships with new car buyers, understanding their financial needs, and
offering tailored car finance solutions. Your role will involve building a
strong network, identifying potential customers, and providing excellent
customer service to ensure a seamless and satisfying car-buying experience.
RESPONSIBILITIES
* Build and maintain robust relationships with new car buyers and potential
customers.
* Understand customer financial needs and offer suitable car finance solutions.
* Identify and target new business opportunities within the new car finance
market.
* Provide excellent customer service and ensure a positive and efficient sales
process.
* Stay updated with industry trends and competitor offerings to maintain a
competitive edge.
* Collaborate with the sales team to achieve individual and team sales targets.
* Maintain accurate records and documentation for all customer interactions and
transactions.
* Resolve customer queries and concerns in a timely and professional manner.
* Attend industry events and network to promote the company's new car finance
offerings.
QUALIFICATIONS
* A bachelor's degree in business, finance, or a related field is preferred.
* Minimum 2 years of experience in a relationship management or sales role,
preferably in the automotive or finance industry.
* Strong interpersonal and communication skills with the ability to build
rapport and trust.
* Excellent customer service orientation and a passion for delivering
exceptional experiences.
* Proven track record of achieving sales targets and building a network of
clients.
* Proficiency in using CRM systems and other sales-related software.
* Ability to work independently and manage a diverse portfolio of customers.
* Strong organizational skills and attention to detail.
* Valid driving license and willingness to travel for business purposes.
📌 Relationship Manager-NEW CAR FINANCE-Sales (India)
🏢 Kotak
📍 India