About Us:
At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.
Role Title: Customer Success Manager, Booking for Business - Gurgaon (Gurugram)
At Booking.com for Business, you are the trusted face and voice of our platform for corporate customers around the globe. Whether representing us at business events and trade fairs or engaging directly with clients via phone and web meetings, you will be the key driver in attracting, connecting with, and supporting our business travel users.
You’ll bring passion, expertise, and a service-first mindset to every interaction—helping customers navigate our platform and adopt it in ways that bring real value to their companies.



Your goal is to build long-lasting relationships grounded in trust, loyalty, and mutual success. You are “the representative” of Booking.com for Business for our corporate customers around the globe.
On business events as well as via the phone and web meetings, you will contact, attract, connect and inform corporate customers of our product and services. You will share your knowledge, your passion with our customers and teams and guide them in using Booking.com for Business to best fit them and their company’s needs.
Your goal is to build up a long term relationship full of trust and loyalty towards Booking.com for Business. Furthermore you will become an expert in the Business Travel industry and continuously enrich your knowledge in this area for and with all stakeholders involved.
With excellent communication skills and a robust service minded attitude you are the ideal connector to bring people together experienc

📌 Customer Success Manager, Booking for Business (Gurugram)
🏢 Booking.Com
📍 Gurugram