As a Quality Engineer at Nokia, you will spearhead quality improvement initiatives focused on Root Cause Analysis (RCA) and Corrective and Preventive Actions (CAPA). You will collaborate with cross-functional teams to enhance product quality and regulatory compliance, conduct internal audits, and analyze quality metrics for continuous improvement. Your expertise will inform tailored processes, facilitate health and safety training, and support compliance with ISO standards.
Responsibilities
Lead and facilitate Root Cause Analysis (RCA) investigations for product and process quality issues.
Utilize problem-solving tools (5 Whys, Fishbone Diagram, 8D, DMAIC) to identify and implement corrective actions.
Collaborate with cross-functional teams to develop, validate, and monitor corrective and preventive actions.
Track and manage PQM documentation to ensure timely closure and compliance.
Conduct internal quality audits and support external audits to ensure adherence to standards.
Analyze quality metrics to identify trends and opportunities for continuous improvement.




Maintain quality documentation in compliance with ISO standards.
Train staff in quality processes and promote a culture of quality excellence and continuous improvement.
Qualifications
Must-Have:
Bachelor’s degree in Engineering, Quality, or related technical field (or equivalent experience)
5 plus years of experience in quality assurance or manufacturing with a focus on RCA and CAPA processes
Understanding of root cause analysis tools and techniques
Familiarity with ISO standards and quality systems
Experience conducting external audits
Nice-To-Have:
Knowledge of lean principles and continuous improvement methodologies
Effective communication and stakeholder engagement skills
Proficiency in advanced data analytics tools

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📌 Quality Engineer (Gurugram)
🏢 NOKIA
📍 Gurugram