* To handle customer service requirements like account opening, DMAT account
opening, grievances, liability product selling, education on product
features, cheque book issuance.
* Quality of advice given to customers as determined by customers and
supervisor.
* Speed and efficiency of service given.
* Sales targets for bank and investment products. Going beyond the professed
need of the customer by providing other products. Enhancement of customer
value.
* Cross-sale of assets products.
* Back-up to relationship managers holding HNI relationships.
* Ensure low attrition ratios.
* Customer acquisition through referrals from existing customers.

* Graduates with total experience of 1-3 years with relevant exp of atleast 1
year in financial services or banks.
* Equal blend of service and sales orientation. In the absence of equality,
sales orientation as a skew will be acceptable.
* Experienced customer service candidates from financial services ( those from
MFund, securities houses etc) with sales orientation can be considered.

📌 Relationship Manager-CREDIT CARD-Regional sales (Bengaluru)
🏢 Kotak
📍 Bengaluru