We are looking for a confident and friendly Customer Success Executive to join our team.
Your main job will be to talk to businesses, understand what they need, introduce our services, find new opportunities, and build positive relationships with potential customers.
You will mainly work with B2B customers, meaning you will be speaking with companies and business professionals rather than individual consumers.
You don't need to be an expert in our industry when you join. We will help you understand our services and train you on how to speak with customers.
What You Will Do
Talk to potential business customers through phone calls, emails, and LinkedIn.
Make outbound calls to introduce our company and services.
Find companies that may need our services.
Speak with the right people in those companies and understand their requirements.
Explain our services in a straightforward and professional way.
Ask the right questions to understand whether a customer is a good fit.
Follow up with interested customers and keep the conversation going.
Schedule meetings between interested customers and our sales team.
Help the sales team with presentations, proposals, and customer discussions.
Keep customer and prospect information updated in our CRM.
Work with the Sales and Marketing teams to generate new business opportunities.
Build long-term professional relationships with potential and existing customers.
Who Can Apply?
We Are Looking For Someone Who
Has 0–3 years of experience in B2B sales, business development, customer success, presales, lead generation, or a similar role.
Is comfortable talking to new people over the phone.
Is willing to make cold calls.
Has good spoken and written English.
Can communicate confidently with business professionals.
Has good follow-up and relationship-building skills.
Is willing to learn new things.
Is comfortable working in US/night