Parts Information Specialist (Chennai)

Parts Information Specialist (Chennai)

06 Sep
|
Caterpillar
|
Chennai

06 Sep

Caterpillar

Chennai

Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
The Technical Information Solutions (TIS) team within Product Support & Logistics Division (PSLD) creates and delivers technical parts and service information accessible via SIS and SIS2GO critical for the repair and service of Caterpillar products. Over 300,000 dealer and customer users depend on the information created, managed, and delivered by this team to identify and order Cat parts.
Job Summary
In TIS, the Parts Information Specialist Creates, validates, and revises technical parts information in support of Current Product Introduction (NPI),



Continuous Process Improvement, and Revision project timelines, managing projects to ensure parts manuals are completed on-time and accurately.
What You Will Do:
Responsible for accuracy and completeness of assigned Parts information by established deadlines.
Follows department standards and guidelines to prepare and compile parts information of varying degrees of complexity, pending Engineering Change request, and create or revise Parts information.
Review day-to-day work for accuracy.
Collaborate with business process partners for parts serviceability requirements.
Participate in and lead process improvement efforts.
Communicate discrepancies to data originators, which could include engineering, authorizations, or other internal and external partners.
What You Will Have:
Technical Excellence: Demonstrated knowledge of Caterpillar product structure, engineering, and parts information databases, includi

📌 Parts Information Specialist (Chennai)
🏢 Caterpillar
📍 Chennai

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