Product Support Engineer (Bengaluru)

Product Support Engineer (Bengaluru)

06 Sep
|
Samsara
|
Bengaluru

06 Sep

Samsara

Bengaluru

Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the team




The Mobile Experience PSE team is responsible for providing advanced technical support and deep product expertise across Samsara’s mobile ecosystem. The team partners closely with R&D; organizations across Mobile Experience, Driver, Routing & Dispatch, Asset Maintenance, and Forms. In this role, you will help represent the voice of the customer across both North America and EMEA while driving operational excellence in escalations and support processes.
About the Role
We are looking for an experienced Mobile Product Support Engineer to join our Global Technical Support organization. This role is ideal for a technical leader who thrives on solving highly complex mobile-related issues, with a robust focus on customer impact, operational workflows, and regulatory considerations.
As a Product Support Engineer, Mobile Experience, you will serve as a senior technical escalation owner responsible for leading complex investigations end-to-end

📌 Product Support Engineer (Bengaluru)
🏢 Samsara
📍 Bengaluru

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