Who We Are

Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with the world's biggest brands to foster a culture of employee connectivity and productivity. Headquartered in Chicago, with offices in Recent York and the Bay Area, Crafty manages food and beverage programs across 300+ offices, serving more than 300,000 employees per month.

Our commitment to crafting better workplaces starts from within. We are a team of passionate, resourceful, and hard-working trailblazers who love what we do. Our expertise spans technology, food and beverage operations, client success, fulfillment and more. At Crafty, our people are our greatest asset, because it's our people who foster a culture that makes our company a place worth being part of. And of course, the snacks are the cherry on top

The Role

Los Angeles, CA (also supporting clients in San Diego, CA)





Crafty is seeking a Client Operations Manager I to deliver best-in-class experiences to clients in the LA/San Diego Markets. This individual will be the primary point of contact for a defined list of clients, engaging directly with them to ensure their food and beverage program is running the way they expect. Success in this role will be measured on operational quality, client happiness, client retention, and client growth.

This is a salaried, remote role based out of Los Angeles, CA, and supporting multiple clients across the the LA and San Diego Markets. Eligible candidates must be located in Los Angeles, CA.

Required Qualifications

Client Obsessed
Client Understanding: Proactively anticipates and responds to client needs and preferences, ensuring personalized and positive interactions.
Patience and Eagerness to Learn: Actively seeks feedback from clients, showing a strong desire to grow skills and improve service quality.
Pro

📌 Client Operations Manager I (Jaynagar-I)
🏢 Tribeca Venture Partners
📍 Jaynagar-I