About the Role

We are hiring Language Experts / Lexical Transcribers to support a voice bot annotation project involving real customer speech. The role requires accurate transcription and audio segmentation in accordance with detailed client annotation guidelines. The project will begin with a calibration team and progressively scale across additional Indian languages.

Languages : Hindi, Tamil, Telugu, Malayalam, and Kannada.
Qualification : Finance graduates with prior transcription experience and a typing speed of more than 50 words per minute.
Location : Pune , Maharashtra.
Mode of Work : Onsite.

Key Responsibilities
Transcribe customer-side voice bot call recordings accurately in the assigned target language.
Segment only the primary customer speech and follow the prescribed segmentation rules, including minimum segment duration and non-overlapping segments.
Produce lexical transcription without punctuation or special symbols and use the appropriate target-language script.
Write numbers, dates, digits, abbreviations,



and English loan words in the required lexical format while maintaining consistent spelling.
Apply contextual correction only when the intended word is unambiguous from the sentence context; otherwise preserve what is actually spoken or use the prescribed unintelligibility handling.
Identify and appropriately handle distorted, unintelligible, IVR, non-target-language, background-speech, and overlapping-audio cases as defined in the guidelines.
Use the tag only for genuinely unintelligible content and follow project quality limits.
Incorporate calibration and QA feedback promptly and maintain agreed quality and turnaround expectations.
Escalate unclear or exceptional cases through the defined operations process rather than making unsupported assumptions.

Required Qualifications
Graduate in Finance
High proficiency in at least one of the required project languages, with solid command of the language’s standard written form and script.
Prior trans

📌 Language Expert – Lexical Transcription (Pune)
🏢 iMerit Technology
📍 Pune