Are you experienced in International Voice / First-Party Collections and looking for your next opportunity?We’re hiring Collections Specialists for an exciting U. S. customer-facing voice process in GurgaonLocation: Gurgaon (GGN), Sector 30 Mode: WFORole: Collections Specialist - US Process Work Week: 5 Days | 2 Rotational Offs Shift: Rotational Shifts Cab: Free Both-Way Cab Facility Key Responsibilities• Handle inbound & outbound calls with U. S.-based customers• Manage past-due accounts with empathy and professionalism• Resolve billing disputes and account-related concerns• Negotiate realistic payment arrangements• Maintain accurate CRM notes,



payment promises & account records• Deliver excellent customer service while achieving collection goals What We’re Looking For Prior experience in First-Party Collections / International Customer Support U. S. Voice experience preferred Minimum B2 English proficiency Strong communication & conflict-resolution skills High emotional intelligence and customer-handling ability Comfortable working from the Gurgaon office & during night shifts. Why Join?Paid product, tool & soft-skill training5-day working week Growth opportunities Modern workplace setting Cab facility within the eligible transport radius Compensation: 3.2 LPA Interested? Share your resume at: khushi.agarwal@ Open for referrals as well.

📌 Collections Specialist (Gurugram)
🏢 PineQ Lab Technology
📍 Gurugram