AWS Connect + Claude AI Developer

Location: Chennai / Hyderabad / Bengaluru
Experience: 6–10 Years
CTC: Up to ₹28 LPA
Employment Type: Full time
Notice Period: Immediate to 15 Days(with official written confirmation on release from your current employer)
Shift Timing: 2:00 PM – 10:00 PM
Interview Rounds: 2(30582)

Role Overview

We are looking for an experienced AWS Connect + Claude AI Developer to design, develop, and deploy AI-powered customer contact-center solutions.

The role involves working with Amazon Connect, Amazon Bedrock, Anthropic Claude, Generative AI, RAG, and AWS serverless services to build scalable conversational AI applications that improve customer experience and agent productivity.

Key Responsibilities

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Design and develop Amazon Connect contact flows, queues, routing logic, and integrations.

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Integrate Anthropic Claude through Amazon Bedrock into customer-service applications.

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Build AI capabilities such as:

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Agent Assist

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Call/Chat Summarization

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Intent Detection

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Sentiment Analysis

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Automated Response Generation

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Develop RAG solutions using enterprise knowledge bases, vector databases, and semantic search.

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Build scalable APIs and serverless solutions using AWS Lambda, API Gateway, S3, DynamoDB, and related AWS services.

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Integrate Amazon Connect with CRM platforms and enterprise applications.

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Develop, test, and optimize LLM prompts and workflows for accuracy and performance.

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Implement logging, monitoring, security, and production support using CloudWatch, CloudTrail, and related AWS services.

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Design and implement scalable, event-driven architectures.

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Collaborate with business analysts, product managers, and technical teams to understand requirements and deliver solutions.

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Ensure high standards of code quality, security, performance, and operational excellence.

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Provide technical guidance and mentorship to team members.

Must-Have Skills

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5+ years of relevant experience in AWS Development/Engineering,

📌 AWS Connect + Claude AI Developer (Chennai)
🏢 Umanist Staffing
📍 Chennai