Role Overview
At Aviso AI, we empower enterprise revenue teams to close more deals, improve forecasting accuracy, and drive predictable growth through our AI-driven RevOps platform. We are seeking a highly commercial and strategic Enterprise Customer Success Manager to manage a multi-million-dollar portfolio of our largest North American (NA) enterprise customers.

This is a commercially focused CS role . You will not just be responsible for adoption and health scores; you will act as the general manager for your book of business, taking full ownership of renewals, cross-sells, and upsells . You will partner directly with C-level executives (CROs, CFOs, and VP of RevOps) to ensure they are maximizing the value of Aviso’s AI platform, mapping out strategic white space, and driving net revenue retention (NRR) across your accounts.

Responsibilities
- Commercial Ownership (Renewals & Expansion): Own the commercial lifecycle for a portfolio of NA enterprise accounts. Lead renewal negotiations, forecast churn risk, and consistently execute upsell and cross-sell strategies to drive Net Retention Rate (NRR) and portfolio growth.

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📌 Enterprise Customer Success Manager (Mysuru)
🏢 Aviso AI
📍 Mysuru