Associate Vice President, Client Servicing PMS Operations (Mumbai)

Associate Vice President, Client Servicing PMS Operations (Mumbai)

06 Sep
|
Epsilon Money
|
Mumbai

06 Sep

Epsilon Money

Mumbai

We are Epsilon Money Group (www.epsilonmoney.com) headquartered in Mumbai and with presence in over 10 cities pan India and catering to over 5,500 customers. We aim to make a difference in the financial space by offering fit-for-purpose and creative financial solutions for our clients (HNIs, SMEs and Affluent segments). In addition to a strong focus on asset allocation and goal-based solutions supported by robust tech capabilities, Through a range of partnerships, we offer a full range of products for Financial Market exposure (MF, PMS, AIF, Stocks, Bonds, Global investments etc.), Loans, Insurance Products and Family office solutions and other permitted offerings.

If you’re looking for a career that will unlock new opportunities, join us and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, we offer opportunities, support and rewards that will take you higher.

Roles & Responsibilities

This role required managing end-to-end PMS operations, client servicing, and compliance activities.



Handling relationships with FA, Custody, RTA, AMC, Exchanges, and internal teams. Managing trade processing, settlements, reconciliations, fee calculations, audits, regulatory reporting, branch coordination, and customer queries. Ensuring smooth operations, timely service, regulatory compliance, and continuous process improvement.

Key Responsibilities

Client Service & Relationship Management:

Set up and own all operational and customer service processes and tasks for the proposed PMS activity
Lead and manage FA, Custody and RTA relationships for proposed PMS business
Branches Co-ordination and ownership of Customer Service processes across WM products & Services offered by the Group
Formulating & Executing processes in line with regulatory requirements and best in class standards to Train CS executives navigate the flow across all transactions, Queries, Exception handling, Escalations, Reporti

📌 Associate Vice President, Client Servicing PMS Operations (Mumbai)
🏢 Epsilon Money
📍 Mumbai

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