Trace, a Fraud Detection & Prevention organization, is looking for a solid Revenue & Delivery Manager who can take end-to-end ownership of revenue, delivery, client commitments, team performance, quality, and operational excellence.
This is not a coordination role. It is an ownership role.
What you will own:
• Monthly, quarterly & annual revenue targets
• Delivery performance, TATs & SLAs
• Client escalations and closure
• Team targets, productivity & accountability
• Process improvement, SOPs & operational controls
• Quality with a target of