Job DescriptionCustomer Support Executive – Voice Process
n Location: Noida Sector 62
n Job Type: Full time
n Experience: 1–5 Years
n Qualification: Any Graduate
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nAbout Risebird
nRisebird is India's leading Interview-as-a-Service (IaaS) platform, connecting organizations with a network of experienced interviewers for technical and functional hiring.
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- Network of 15,000+ interviewers from 2,600+ companies n
- Successfully delivered 3.5+ lakh interviews n
- Trusted by Fortune 500 companies and leading enterprisesn
- ₹25+ Crores paid to freelance interviewers over the last five yearsn
- VC-funded, high-growth startupn

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nLearn more at .
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nAbout the Role
nWe are looking for enthusiastic and customer-focused Customer Support Executives (Voice Process) to join our growing team in Noida Sector 62 . This role involves providing exceptional customer support through voice calls and email while ensuring a seamless experience for both domestic and international customers.
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nIf you have excellent communication skills, enjoy interacting with customers,



and are passionate about delivering outstanding service, we'd love to hear from you.
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nKey Responsibilities
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- Handle inbound and outbound customer interactions through voice calls and email.n
- Respond to customer queries, complaints, and service requests professionally and promptly.n
- Resolve customer issues effectively and escalate complex cases to the appropriate teams when required.n
- Ensure high levels of customer satisfaction while adhering to quality and process standards.n
- Maintain accurate records of customer interactions in the CRM system.n
- Collaborate with internal teams to ensure timely issue resolution.n
- Meet individual and team performance metrics, including quality, productivity, and customer satisfaction.n

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nEligibility
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- Bachelor's degree in any discipline.n
- Fresh graduates with excellent communication skills are encouraged to apply.n
- Candi

📌 Customer Support Executive (Uttar Pradesh)
🏢 Risebird
📍 Uttar Pradesh