About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Key Areas of Responsibility
Order Management & Transaction Processing
Receive, review, and process incoming service parts requests submitted by Field Service Centers (FSCs).
Ensure all orders are accurately transacted through designated systems and tools such as Enterprise Systems (ES), Remedy, or other operational platforms.
Validate order details, part requirements, and delivery priorities to ensure prompt execution.
Monitor order progress from creation through completion, ensuring all transactions meet operational standards and service level objectives.
Work Order Administration
Maintain accurate and timely updates to service work orders.
Ensure all work order information is recorded correctly to support effective field service scheduling and dispatch activities.




Identify and resolve discrepancies that may impact service delivery timelines.
Provide real-time visibility into order and fulfillment status for internal stakeholders.
Parts Sourcing & Inventory Optimization
Source required parts from the most suitable and cost-effective inventory locations globally.
Work closely with supply chain and inventory teams to reduce stock shortages and backorder situations.
Prioritize sourcing decisions that support service level agreement (SLA) compliance and customer commitments.
Escalate critical shortages and coordinate alternative sourcing strategies when necessary.
Logistics & Carrier Coordination
Liaise with third-party logistics providers (3PLs), carriers, warehouses, and distribution centres to coordinate shipments.
Monitor transportation activities to ensure on-time pickup and delivery of service parts.
Track and trace shipments throughout the logistics network and resolve delivery issues pro

📌 Fulfillment Administrator (Mumbai)
🏢 NCR Atleos
📍 Mumbai