JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a current industry, join our team as we help shape a brighter way forward.
Roles and Responsibilities:
· Oversee complete mall operations including property management, tenant coordination,
customer services, and contract services such as facility management, housekeeping,
security, and maintenance.
· Ensure uninterrupted day-to-day operations and a safe, customer-friendly environment
for retailers and visitors.
· Exposure to leasing terminology, trends , and problem solving for timely leasing and
ensure mall is leased 100 %
· Ensure 100 % operational excellence along with tenants and customer satisfaction.
· Versed with P & L including rent collection, CAM Budgeting collection, Electricity Billing
and related utility billing and collection.
· Identify and track key performance indicators across different retailer categories.
· Maintain and manage databases for retailer performance and operational parameters.
· Coordinate with tenants on fit-outs, storefront guidelines, visual merchandising, signage,
and display standards.
· Ensure adherence to mall design, branding, and fit-out guidelines.
· Strong understanding of retail presentation including lighting, fixtures, windows, displays,
and merchandising solutions.
· Awareness of storefront trends and evolving retail practices.
· Establish criteria for vendor categorization, evaluation, and selection.
· Maintain vendor references and assess commercial capabilities.
· Monitor vendor performance on delivery, quality, and cost parameters.
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📌 Operations Head (Ludhiana)
🏢 JLL
📍 Ludhiana