C1 Analyst – IT Cloud COE | Salesforce Administrator / Analyst

Location: Bangalore / Chennai
Experience: 5–10 Years
CTC: Up to ₹20 LPA
Employment Type: Full-Time(30571)
Work Mode: Hybrid / and, as per business requirements
Notice Period: Immediate to 15 Days

Role Overview

We are looking for an experienced Salesforce Administrator / Analyst to support and optimize an enterprise Salesforce ecosystem. The role involves Salesforce administration, governance, security, integrations, DevOps support, and collaboration with cross-functional teams.

The ideal candidate should have robust Salesforce administration experience, good understanding of Salesforce security and integrations, and excellent communication and documentation skills.

Key Responsibilities

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Administer and maintain Salesforce environments across Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud.

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Implement and maintain Salesforce governance standards and best practices.

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Monitor system health, data quality, platform usage, reports, and dashboards.

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Support integrations between Salesforce and enterprise platforms such as MuleSoft, ServiceNow, SAP, Splunk, Azure, and GCP.

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Provide L2 support for configuration, access management, automation, and user issues.

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Troubleshoot Salesforce configuration, security, and integration-related issues.

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Support Salesforce security assessments using Health Check and other assessment frameworks.

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Identify and implement improvements to Salesforce security scores and maturity levels.

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Assist with performance tuning and platform reliability initiatives.

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Support Salesforce release management, testing, validation, and deployment activities.

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Maintain Salesforce governance policies, standards, SOPs, and support documentation.

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Maintain and update technical knowledge bases related to Salesforce business processes.

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Collaborate with architecture, governance, platform, and business teams on continuous improvement initiatives.

Must-Have Sk

📌 Analyst – IT Cloud COE | Salesforce Administrator (Bengaluru)
🏢 Umanist Staffing
📍 Bengaluru