Job Description Summary
Responsible for delivery and oversight of Medical Information System management, end user support, and data analytics within the Global Medical Affairs / Medical Excellence Operations organization based out of GCC India. The role ensures effective utilization, governance, and operational continuity of the Medical Information System, supports process consistency and compliance, and partners with Global Medical Affairs, Technology, and other cross-functional stakeholders to ensure operational delivery and continuous improvement across Medical Information services.

Job Description
Responsible for delivery and oversight of Medical Information System management, end user support, and data analytics within the Global Medical Affairs / Medical Excellence Operations organization based out of GCC India. The role ensures effective utilization, governance, and operational continuity of the Medical Information System, supports process consistency and compliance, and partners with Global Medical Affairs, Technology,



and other cross-functional stakeholders to ensure operational delivery and continuous improvement across Medical Information services.

Your Key Responsibilities:

Your responsibilities include, but not limited to:
- Own Medical Information System management activities, including system governance , user access management, onboarding / training support, and user assistance.
- Establish and maintain subject matter expertise for the Medical Information System, ensuring effective system utilization and process adherence across Medical Information workflows.
- Manage Medical Information System-related issue coordination, service requests, user queries, and follow-up with Technology and other relevant stakeholders.
- Own testing activities (e.g., system performance qualification), support Medical Information System releases enhancements, and implementation of changes in close collaboration with the Business System Owner, as applicable.
- Acts as M

📌 Senior Medical Information System Expert (Hyderabad)
🏢 Sandoz
📍 Hyderabad