Job Description

● Make outgoing calls to potential customers to schedule high-quality leads for
sales.
● Identify customers’ needs, clarify information, research every issue, and provide
solutions and/or alternatives.
● Seize opportunities to upsell services when they arise.
● Follow up with potential customers in a timely manner if necessary.
● Manage a large number of outbound calls in a timely manner.
● Document all call information in the CRM according to standard operating
procedures.
● Meet personal/team qualitative and quantitative targets.
● Possess solid knowledge of Livspace services to identify customer needs
when qualifying them.
● Demonstrate an aptitude for sales, be able to ask for the next meeting, and
suggest additional products or services increase customer satisfaction and
revenue.
● Apply a superlative customer experience attitude to all interactions. Be able to
establish a positive rapport.

● Communicate effectively and professionally in all forms of communication with
internal and external customers.




● Maintain regular attendance and punctuality.

WHO YOU ARE
● A graduate in any stream (Any graduate)
● Familiar with CRM & cloud telephony systems and practices
● Customer-focused and adaptable to different personality types
● Have the ability to multitask, set priorities and manage time effectively
● Possess previous experience in a call center dealing with Indian consumers.
● Superior listening, verbal, and written communication skills
● Proficient in spoken English with proper grammar

ABOUT LIVSPACE
Livspace is South Asia’s leading interior design and renovation platform that
connects interior designers, vendors, and homeowners. For homeowners, Livspace is
their one-stop destination for end-to-end home interiors.

The interior design space is a multi-billion dollar industry in India, expected to exceed
$23 Bn by 2022. Showcasing unprecedented growth across metrics, Livspace has
emerged as a market leader in this large space in just 4 years

📌 Pre sales Associate (India)
🏢 LivSpace
📍 India