Responsibilities
• Administer and support SOTI MobiControl environments, including device enrollment, lifecycle management, profiles, packages, compliance policies, and automation.
• Maintain SOTI configurations, templates, and device groups aligned with enterprise standards and mobility requirements.
• Manage provisioning, patching, update cycles, application deployments, and rugged device configurations across all SOTI‑managed platforms.
• Troubleshoot mobility incidents involving device connectivity, enrollment, profile behavior, application delivery, compliance, and platform interactions.
• Support SOTI‑based logging, diagnostics, rules, and automation to improve device stability and user experience.
• Monitor system health, platform performance, and device status across all SOTI environments and escalate issues when needed.
• Support packaging, testing, and deployment of mobile applications across SOTI‑managed devices and assist with Intune.
• Maintain technical documentation, standard operating procedures, and knowledge articles supporting UEM operations.




• Implement and maintain automation, dashboards, and device monitoring solutions to enhance operational efficiency.
Key Performance Measures
• Availability and stability of assigned SOTI services and device fleets.
• Incident resolution time for mobility‑related support tickets.
• Success rate of application deployments, profiles, configurations, and patching cycles.
• Reduction in repeat issues related to device behavior, performance, or configuration.
• Accuracy and completeness of documentation and operational procedures.
Competencies & Behaviors
• Tech Savvy – Working: Applies technical knowledge of SOTI platforms, mobile device management, and endpoint technologies effectively.
• Ensures Accountability – Working: Delivers assigned operational work accurately and on schedule.
• Collaborates – Working: Works effectively across endpoint engineering, infrastructure, security, and support teams.
• Communicate

📌 Unified Endpoint Management Engineer (Pune)
🏢 Allison Transmission
📍 Pune