* Install and implement the solution for middleware technologies to meet
business demands including performance tuning, upgrades, clustering,
redundancy and disaster recovery.
* Provide subject matter expertise and represents the highest level of
technical escalation for middleware technologies.
* Consult with and serve as liaison for end users and application developers in
the support of mission critical applications.
* Ensure appropriate standards and procedures are adhered to, and develop and
implement standards for installation, maintenance and enhancement of
middleware platforms to support quality deliverables.
* Clearly articulate design trade-offs of availability, performance,
interoperability and costs to both technical and executive audiences
regarding middleware
* Provide guidance and cross training to other members in the team.
QUALIFICATIONS
Experience:
* Provide L2 Middleware support
* Minimum 3-5 years’ experience in a production IT workplace managing
enterprise Middleware technologies (AWS MQ, IBM MQ/MQFTE, Apache Tomcat, Web
services and Application Servers, IBM WTX).
* Experience in executing projects, including planning and implementing
short-term and long-term work plans and successfully completing projects on
schedule.
* Experience in implementing enterprise middleware and Cloud technologies.
* Experience with application and middleware performance tuning, capacity
planning and reporting.
* Practical experience troubleshooting infrastructure and middleware problems.
* Experience in managing and dealing with third party system integrators and
solution providers.
* Experience working with clustered systems and high availability systems.
Skillset Required
* Middleware technologies (AWS MQ, IBM MQ/MQFTE, Apache Tomcat, Web services
and Application Servers, IBM WTX).
* Proven experience with IT Support Operations and processes