06 Sep
|
Kotak
|
Bengaluru
We are looking for a detail-oriented and customer-focused Personal Banker -
Inbound to join our Branch Banking team. The ideal candidate will be responsible
for handling day-to-day cash and non-cash transactions while ensuring a seamless
and high-quality customer experience. This role demands a strong sense of
responsibility, excellent communication skills, and a keen eye for detail. As a
Personal Banker - Inbound, you will be the face of the bank, addressing customer
needs, promoting banking services, and ensuring operational accuracy and
efficiency.
RESPONSIBILITIES
1. Manage cash and non-cash transactions efficiently and accurately.
2. Handle customer requests related to cash withdrawals, deposits, demand
drafts, and cheque processing.
3. Provide general banking information and resolve customer queries promptly.
4. Maintain high standards of speed and accuracy in all transactional
processes.
5. Identify and promote cross-selling opportunities for other banking products
and services.
6. Ensure a positive and skilled customer experience to foster loyalty and
referrals.
📌 Personal Banker-Inbound-Branch Banking-Service (Bengaluru)
🏢 Kotak
📍 Bengaluru