To manage set of Retail Asset products including life cyle of loan and customer
service
RESPONSIBILITIES
1. Responsible for a RA product end to end Operations.
2. Manage Disbursmeent / PDD / File receipt Management, life cycle of loan.
Escalation and resolve issues.
3. Review the process for compliance Control. Complaints and Audit exceptions
- RCA, resolution and permanent fix.
4. Regular T&M; and TAT measurements.
5. Suggestion on recent options to support to collection on bank receivables.
6. Diagnose and resolve issues related to systems / process faced by the team.
7. Drive initiatives and work on projects that improve efficiency through
process automation.
8. Cross-functional collaboration to identify automation opportunities for
efficiency improvement.
QUALIFICATIONS
Graduate / Post Graduate
Min: 7 years
Max: 10 years
📌 Manager - RA Unsecured Operations| Ernakulam
🏢 CSB Bank
📍 Ernakulam
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