Contractor Care Administrative AssistantHybrid | Mid-Level | Office Beacon India | Recruitment | Consulting
About the RoleWe are looking for a highly organized, responsive, and detail-oriented Contractor Care Administrative Assistant to support contractors throughout their placement lifecycle.
You will serve as a key point of contact for contractors after placement, ensuring timely communication, follow-up, and administrative support throughout their assignment.
The role involves contractor check-ins, timesheet follow-up, contractor queries, payroll onboarding and offboarding, extensions and terminations, CRM management, and coordination with internal teams and external vendors .
The ideal candidate is comfortable communicating with contractors by phone and email, managing multiple requests and deadlines, maintaining accurate records, and working with U.S. time zones .
Key ResponsibilitiesContractor Care & Communication
- Serve as a primary point of contact for contractors after placement.
- Conduct Week 1 follow-ups and introduce yourself as the ongoing contractor-care contact.




- Conduct periodic contractor check-ins approximately every 3–4 weeks.
- Build and maintain skilled relationships with contractors.
- Identify contractor concerns and escalate issues appropriately.
- Track open issues and ensure timely follow-up through resolution.

Timesheet & Payroll Support
- Conduct weekly follow-ups for outstanding contractor timesheets.
- Communicate timesheet requirements, deadlines, and processes clearly.
- Respond to general questions regarding InTime timesheets and Employer of Record (EOR) processes .
- Assist contractors with general payroll-related questions.
- Escalate complex payroll or vendor matters through established procedures.
- Maintain accurate records of timesheet and payroll-related queries.

Contractor Onboarding & Offboarding
- Support contractor payroll onboarding and verify information provided by clients.
- Contact contractors by phone to co

📌 Contractor Care Administrative Assistant | U.S. Contractor Support (Vellore)
🏢 Office Beacon ASPL
📍 Vellore