Lead, train and mentor staff members, ensuring high levels of engagements and
productivity. Monitor and ensure excellent client service is always provided,
addressing escalated client issues and resolving them in a timely manner.
RESPONSIBILITIES
Lead, Train, and Mentor Staff: Guide and support staff members to ensure high
levels of engagement and productivity. Provide training and mentorship to help
them develop their skills and perform effectively. Monitor Client Service:
Ensure excellent client service is consistently provided. Address escalated
client issues promptly and resolve them in a timely manner to maintain client
satisfaction.
QUALIFICATIONS
Bachelor Degree / Postgraduate Degree 3 - 7 Years
📌 Senior Executive (India)
🏢 EXL
📍 India