Role: Infrastructure & Technical Support Intern
Location: Bengaluru
⏳ Duration: 3 Months
Stipend: 15,000/Month
? Opportunity: Full time conversion based on performance

About the Role:
Kasplo is looking for an Infrastructure & Technical Support Intern to join our Infrastructure and Technical Support team.
This is a paid, hands-on 3-month internship designed for a graduate who wants to build practical experience in IT support, system administration, networking, email infrastructure, and technical customer support .
During the internship, you will work closely with the technical team and gain exposure to real-world infrastructure and support environments. High-performing interns may be considered for a full-time Infrastructure & Technical Support Engineer opportunity based on their performance, learning, ownership, and overall contribution during the internship.

What You'll Work On:

IT & System Administration
• Assist with setting up and troubleshooting employee laptops, software, and system-related issues.
• Support office internet, Wi-Fi, and basic networking requirements.




• Assist with managing IT assets, software access, and system configurations.
• Coordinate with internet, hardware, and other IT vendors when required.
• Maintain IT and infrastructure documentation.

Email Infrastructure & Operations
• Assist the team in monitoring and supporting Kasplo's email delivery infrastructure.
• Learn and work with concepts related to SMTP, MTA, DNS, and email delivery systems .
• Monitor email delivery workflows and identify basic delivery issues.
• Analyse logs, queues, errors, bounces, and delivery responses with guidance from the technical team.
• Assist with server and MTA monitoring, configuration, and troubleshooting.
• Work with email authentication concepts including SPF, DKIM, and DMARC .
• Support the team in maintaining the reliability and performance of email infrastructure.

Technical Customer Support
• Handle and track technical support requests through

📌 Infrastructure & Technical Support Intern (Bengaluru)
🏢 Kasplo
📍 Bengaluru