06 Sep
|
Apex Hospitals
|
Jaipur
06 Sep
Apex Hospitals
Jaipur
Key Responsibilities
- Attend and manage incoming patient calls in a qualified and courteous manner.
- Schedule, reschedule, and cancel appointments as per patient requirements.
- Provide accurate information regarding hospital services, doctors' availability, departments, packages, and facilities.
- Handle patient queries, complaints, and feedback, ensuring timely resolution or escalation.
- Conduct outbound calls for appointment confirmations, follow-ups, patient feedback, and promotional campaigns.
- Maintain accurate records of all interactions in the CRM/Hospital Information System.
- Coordinate with various departments to resolve patient concerns efficiently.
Pay: ₹10,525.03 - ₹22,000.00 per month
Benefits:
- Paid sick time
- Provident Fund
Work Location: In person
📌 Call Center Executive (Jaipur)
🏢 Apex Hospitals
📍 Jaipur