Hi Job Seekers,
Greetings from Shining stars ITPL,
Note: Please note that Shining Stars does not charge any fee in exchange for job opportunities.
We are hiring for Customer Support Executive for Multinational BPO company
Location:Kolkata
Any UG / Graduate / Freshers & Experienced can apply.
Salary: Upto 17k ctc
Schedule:
- 6 Days Working
- Rotational Shifts
- Rotational Week Offs
Roles & Responsibilities
- Handle customer inquiries via calls, chat, or email in a professional manner.
- Resolve customer concerns and provide accurate information.
- Maintain high levels of customer satisfaction through effective communication.
- Escalate complex issues to the concerned team when required.
- Follow company processes, policies, and quality standards.
- Maintain accurate records of customer interactions and transactions.
Required Skills
- Good communication and interpersonal skills.
- Basic computer knowledge and typing skills.
- Ability to work in a fast-paced setting.
- Problem-solving and customer-handling skills.
Benefits
- Quarterly Performance Bonus up to 3,000.
- Career growth opportunities.
- Training and skill development programs.
- Dynamic and supportive work environment.