End User Support Engineer (Mumbai)

End User Support Engineer (Mumbai)

06 Sep
|
SVN SYSTECH INDIA
|
Mumbai

06 Sep

SVN SYSTECH INDIA

Mumbai

Roles and Responsibilities :

- Provide technical support to end users through phone, email, or in-person interactions.
- Troubleshoot hardware and software issues related to desktop computers, laptops, printers, and other peripherals.
- Escalate complex issues to senior engineers or third-party vendors as needed.
- Document all incidents and resolutions in a timely manner using ticketing tools.

Job Requirements :

- 2-3 years of experience in IT support or end-user support role.
- Robust knowledge of Windows operating systems (Windows 7/8/10) and basic networking concepts.
- Ability to troubleshoot common hardware problems such as printer jams and network connectivity issues.

📌 End User Support Engineer (Mumbai)
🏢 SVN SYSTECH INDIA
📍 Mumbai

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