Required Experience

4 - 8 Years
- Skills

SQL,

Lending,

CRM

+ 2 more

Are you passionate about solving roadblocks & challenges faced by MSMEs in India?

MSMEs contribute significantly to India’s total GDP. 90% of India’s ~$1 Trillion Retail Market is controlled by Micro, Small & Medium Enterprises (MSMEs). Which means ~$900B worth of commerce flows through these ~60M MSMEs in the form of shops/kiosks/homes, scattered all over the country. We at Khatabook, have a vision to empower MSMEs and help them increase their incomes. We have built a product that brings efficiency in MSME operations by providing them easy to use tools to manage their receivables, inventory and billing which creates transparency in their cash flow. Within the Khatabook platform, we have also enabled the facility to take loans for their short term working capital needs for select Khatabook users that are displaying good credit behavior.



Our app has been downloaded over 100 Million times with a monthly active user base of 8 Million+ which are adding 220 Million+ transactions with a transaction value of $18 Billion.

Why work with us?

People are our biggest asset At Khatabook, every one of us is a energetic superstar. We have carefully bred an ecosystem which hires nothing but incredibly and exceptionally talented people who can dream, collaborate, experiment, and break new ground. We’re a strong team that looks out for each other.

Your role:
As Process Manager - Loan Origination, you will own the end-to-end efficiency of Khatabook's loan origination funnel — from lead qualification through telesales conversion to field verification handoff. You will work at the intersection of operations, technology, and data, partnering closely with Telesales, Credit, Field Ops, and Product/Tech teams to eliminate funnel leakage, improve agent productivity, and drive disbursal growth.

This is a player-coach role: you will do deep IC work (process design, analytics, system configuration) while also mentoring

📌 Senior Program Manager (Bengaluru)
🏢 Khatabook
📍 Bengaluru