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Job Overview:
Job Summary
The Product Management & Quality Assurance Senior Manager is a management level position responsible for overseeing both product management and quality assurance/ Testing functions. This role involves managing professional teams, setting strategy, providing leadership, and oversight. The individual will be responsible for the development of strategies, and tactics throughout the product lifecycle, while also developing and implementing testing standards and procedures to ensure the quality and timely delivery of IT systems and products. The overall objective is to drive product innovation, and ensure robust quality across product development and deployment,
safeguarding the firm's reputation and adhering to regulatory standards.
Responsibilities
- Manage and lead a team of professionals, including conducting performance evaluations, hiring, and disciplinary actions.
- Develop product plans, strategies, and tactics, coordinating product lines through their lifecycle in collaboration with product and technology teams.
- Provide assistance with a product or product component development within the IVR testing domain
- When necessary, conduct product evaluations of vendors
- Assist with training activities, mentor junior team members and ensure team’s adherence to all control and compliance initiatives. Train and mentor the VRU testers in the execution of the automated test cases with the Cyara tool.
- Develop and implement functional strategies requiring coordination and integration across various units.
- Engage with external partners and vendors, m
📌 Ivr Product Manager-c13 (Chennai)
🏢 Citi
📍 Chennai
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