JLL supports the Whole You, personally and professionally.
Facilities Executive
Account Management - Work Dynamics(India, APAC)
What this job involves:
Prioritising the facilities’ needs
Facilities Executive - Soft will be responsible for managing all aspects of day to day service delivery in WNS during the shift. He/She also will be accountable for proper usage and functionality of the technologies implement at site.
Qualification: Degree
Overall Experience: 3 - 6 years (2-6 years)
Industry Type: FM Services, IT, Hotel
Industry Experience: 3 years (2 years)
Technical Skills: MS Office & Mail Communication,
Generic Skills: Communication, Interpersonal, Vendor Management
Behaviors: Team work, Learning attitude & Positive thinking
Housekeeping Operations
Attending the shift briefing
To ensure Housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping services.
To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on the client’s/VIP visits.
To ensure that the housekeeping related issues are discussed with housekeeping duty manager and also on priority for the shift and ensure there is an action and tracking for the issue closure.
To ensure a facility walk through to check on all rest rooms, breakout area, workstations, meeting rooms, cabins, common areas, development areas for the quality of the housekeeping services.
Identification, on time closure and reporting of snags.
To discuss and assist facility manager / FM on monthly basis on the vendor performance matrix.
Ensure all the housekeeping calls are closed on priority and within TAT without escalations.
General Operations
To ensure upkeep of breakout area & reprographic equipment’s at all times and take necessary actions as required.
To ensure all such communication is entered in the log book to inform the next shift person. Proper handing over and taking over to be done.
📌 Facilities Executive Soft Services (Pune)
🏢 JLL
📍 Pune