Location: Sinhgad Road, Pune
Department:Finance / Billing
Reports To: Billing Team Lead
Shift: UK Shift (12.00 pm - 9.00 pm IST)
, Permanent | Work From Office (WFO)
Experience: Medical Billing
Additional: Early Joiners Preferred / Works independently with mínimal supervision / Takes initiative / Excellent written and spoken English fluency

Role Overview

This is an exciting chance to be part of the Pune-based shared services team supporting a leading UK healthcare provider. As a Billing Officer, you will play a critical role in ensuring financial accuracy by preparing, validating, and reconciling patient, insurance, and third-party bills. You will work closely with clinical, administrative, and finance teams, making sure that billing is done timely, accurately, and in compliance with healthcare regulations — while also delivering a positive experience to patients and funders.

Key Responsibilities

Invoice Generation & Management
- Prepare and issue accurate invoices to self-pay patients, private medical insurers (PMIs), embassies, and third-party payers.




- Ensure all services, procedures, and treatments are billed in accordance with tariff agreements and contracts.
- Submit Electronic Data Interchange (EDI) invoices via Healthcode, escalate failures, and resolve issues.

Insurance, Embassy, Third-Party Liaison & Pre-authorisation
- Liaise with private medical insurers, external agencies (embassy) and other third-party payers to resolve billing queries or discrepancies.
- Validate insurance authorisations and obtain necessary documentation.
- Screen Letters of Guarantee (LOGs) and maintain medical reports for embassy patients.

Revenue Assurance
- Reconcile billing with clinical and administrative records to ensure completeness and accuracy.
- Assist in identifying and resolving billing errors or anomalies.

Patient Communication
- Communicate with patients regarding their bills, outstanding balances, and payment options.
- Handle queries professionally and e

📌 Billing Officer (Pune)
🏢 Sucheta Dhekane
📍 Pune