06 Sep
|
Movate
|
Chennai
We are looking for candidates with excellent communication skills, international support experience, and a strong background in networking and troubleshooting.
Walkin Drive on 8th Aug | Technical Support Engineer (Networking) | Chennai
We are hiring Technical Support Engineers with a passion for networking and customer support. If you have strong communication skills, basic networking knowledge, and are looking to grow your career in a technical support environment, we'd love to hear from you
Location: AMBIT IT PARK
Address : Ground Floor, 6th, 9th and 10th Floor, Ambit IT Park, 32 A & 32 B, Ambit Park Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Greater Chennai, Tamil Nadu
CTC: Up to ₹6 LPA
Experience: 2-5 Years
Key Responsibilities
Provide technical support to customers via phone, email, and ticketing systems.
Troubleshoot and resolve networking-related issues.
Diagnose basic TCP/IP, LAN/WAN, DNS, and connectivity problems.
Coordinate with internal technical teams for issue resolution.
Maintain accurate incident and service request records.
Deliver timely updates and ensure customer satisfaction.
Required Skills
Basic Networking Knowledge
TCP/IP Fundamentals
Network Troubleshooting Skills
Technical Support Experience
Good Understanding of LAN/WAN Concepts
Excellent Verbal and Written Communication Skills
Preferred Skills
Exposure to DNS, DHCP, Routing & Switching
Experience using ticketing tools
Customer-facing support experience
Network Monitoring Knowledge
Eligibility
2-5 years of relevant Technical Support or Network Support experience.
Any Degree
Strong communication skills are mandatory.
Significant Information
Maximum CTC: 5 to 7 LPA
2-Year Training Agreement Applicable
📌 Walkin drive on 8th aug (Chennai)
🏢 Movate
📍 Chennai