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Billing Operations Associate

Role Summary:
Bring precision and consistency to athenahealth’s billing operations by helping ensure invoices and revenue recognition are complete, accurate, and aligned with customer contracts. This Associate-level role is based in Chennai, India and is a Hybrid position. You will support day-to-day billing activities, help resolve invoice-related issues, and contribute to strong financial controls and customer experience. This role reports to the Accounting Manager.

Team Summary:
The Billing Operations team is responsible for processing client invoices accurately and on time, supporting compliant revenue recognition, and maintaining solid operational controls across the billing lifecycle. The team works closely with internal partners across Sales/Sales Operations, Legal, Customer Success, IT, and Finance to support contract execution, billing accuracy, and issue resolution. In this role,



you will contribute to best practices that improve billing quality, strengthen cross-functional coordination, and support timely communication with both internal and external stakeholders. The team’s work is essential to supporting client satisfaction, reducing billing issues, and maintaining the financial health of athenahealth.

Essential Job Responsibilities:
- Review customer contracts, billing inputs, and supporting documentation to help ensure invoices are complete, accurate, and compliant with contract terms.
- Prepare and process recurring and non-recurring invoices in accordance with established billing schedules and controls.
- Validate revenue recognition inputs and assist with ensuring revenue is recorded accurately and in alignment with policy and contract requirements.
- Investigate billing discrepancies, invoice exceptions, and customer inquiries, and partner with internal teams to resolve issues in a timely m

📌 Billing Operations Associate (Chennai)
🏢 Athenahealth
📍 Chennai