Position: Senior Analyst
Location: Mumbai (Vidyavihar)
Salary: ₹4 - ₹6 LPA
Working Days: 6 Days a Week

About the Role

Key Responsibilities:
Customer Support & Client Management
- Act as the primary point of contact for assigned customers and clients.
- Handle customer queries, concerns, and service requests professionally.
- Build and maintain strong relationships with clients to ensure high levels of customer satisfaction.
- Provide regular updates and reports to clients regarding ongoing activities and outcomes.

Financial Analysis & Reporting
- Analyze financial statements, business reports, and operational data.
- Interpret financial metrics and prepare analytical reports for management review.
- Identify trends, risks, and opportunities through data analysis.
- Generate periodic MIS reports and performance dashboards.

Business Development Support
- Identify potential business opportunities during customer interactions.
- Promote and pitch relevant products/services to existing clients wherever applicable.




- Coordinate with internal sales and business development teams for lead conversion.
- Support revenue growth initiatives through customer engagement and relationship building.

Data Management & Excel Analysis
- Create and maintain complex Excel reports and trackers.
- Utilize advanced Excel functions including:
- Pivot Tables
- VLOOKUP/HLOOKUP/XLOOKUP
- Conditional Formatting
- Data Validation
- Dashboards and Reporting
- Basic Data Analysis and Forecasting
- Ensure data accuracy and timely reporting.

Required Skills & Qualifications
- Bachelor's Degree in Finance, Commerce, Business Administration, Economics, or a related field.
- 3-6 years of experience in Customer Support, Financial Analysis, MIS, Business Analytics, or a similar role.
- Solid understanding of financial statements and financial reporting.
- Advanced proficiency in Microsoft Excel.
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving abilities.

📌 Senior Analyst (Vidyavihar)
🏢 Mongoose Minds Private
📍 Vidyavihar