Job description:
Overview

Duties
- Conduct warm calling to engage potential clients and nurture existing relationships.
- Assist in managing client accounts by providing exceptional service and support.
- Participate in sales presentations and negotiations to secure new business opportunities.
- Conduct market research to identify trends and opportunities for business development.
- Participate in team meetings and contribute ideas for improving processes and strategies.

Additional Duties
- Building and Maintaining Relationships:
This is a core function, involving fostering positive, long-term relationships with clients to ensure satisfaction and loyalty.
- Understanding Customer Needs:
CRM professionals actively communicate with customers to identify their requirements, preferences, and pain points.
- Resolving Customer Issues:
They handle customer inquiries, complaints, and feedback, working to resolve issues promptly and efficiently.
- Analyzing Customer Data:
CRM systems track customer interactions and data, which CRM professionals analyze to identify trends,



improve strategies, and personalize experiences.
- Driving Sales and Revenue:
CRM professionals contribute to sales growth by identifying opportunities for upselling and cross-selling, as well as developing and implementing sales strategies.
- Collaboration and Communication:
They collaborate with other teams (sales, marketing, product development) to align efforts, share information, and improve the customer journey
- Technical Assessment of IT resources:
Screen and vet Tech profiles both personally and technically before being submitted for customers for screening.
- Recruitment Skills:
Ability to recruit talented IT resources for specific customer needs.

Join us as we strive to deliver exceptional service and innovative solutions to our clients. If you are ready to take your career to the next level as a Junior Account Manager, we encourage you to apply

Job Types: Full-time, Part time, Contract

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