Overview:
NSC Global is a trusted IT services and solutions provider supporting some of the world’s largest enterprises in their digital transformation. We deliver innovative, scalable and secure technology solutions that keep businesses running smoothly across global environments.

To strengthen our onsite support teams, we are looking for IT End User Support Technicians who enjoy hands-on technical work and direct interaction with end users.

Role Overview:
Responsibilities:
- Job description:Primarily support end user devices such as the following:
- Support SW Microsoft products (e.g. Windows 11/Ms Outlook)
- iPhone configuration
- Intune Knowledge
- TeamViewer Knowledge
- Excellent communication skills
- Network knowledge
- WIN11 Imaging compulsory
- Local and network printer knowledge
- Active Directory
- Ms Teams
- IT Asset Inventory
- Thermal printer support
- Handheld Scanner support
- Video Conferencing equipment
- Experience in ServiceNow ticketing system compulsory
- Previous experience supporting IT in a plant workplace

NOTE:



Wearing of steel-toed shoes required

Qualifications:
Technical Skills:
- Positive understanding of PC and printer hardware- Experience with Microsoft Windows operating systems-
- Networking knowledge (TCP/IP, Wi-Fi, VPN)- Exposure to ticketing tools (ServiceNow)

Non-Technical Skills:
- Strong customer service mindset- Ability to multitask and prioritize in a busy environment- Clear verbal and written communication- Willingness to learn and develop new technical skills- Reliability, professionalism and a hands-on working style

Qualifications:
- Technical college diploma or equivalent in computer science or related field- A+ Certification (or willingness to obtain)- OEM certifications (Dell, HP, Lenovo, Lexmark, IBM) are an advantage and may be required depending on assignment

Why Join NSC Global?:
- Work with leading global enterprises- Opportunities for training, certification and career growth- A supportive, international team

📌 Onsite IT Support Technician (Maharashtra)
🏢 NSC Global
📍 Maharashtra